Guest assurance infrastructure for Africa travel specialistsâso confidence never wavers, even when your office is closed.
Go ahead, call the number. Ask about safari packages. Experience what your clients will.
Travel Assistant
Online 24/7
Your clients are booking high-emotion, high-trust journeys. They have questions before, during, and afterâoften outside your office hours.
Your client in California has a question at 7pm their timeâthat's 3am in London. They're anxious. You're asleep.
A slow response doesn't just frustrate them. It erodes the confidence that made them book with you in the first place.
One unanswered message during a trip can become a negative review. Your reputation is built on responsiveness.
"Your guests don't care where your office is. They care that someone competent answers immediately."
Our AI guest support agent provides instant, accurate responses to common questionsâreassuring your clients around the clock, across every time zone. When something requires human judgment, it escalates seamlessly.
Packing lists, visa requirements, safety questions, itinerary detailsâanswered immediately.
Your clients in New York, Sydney, or Tokyo get the same instant, reassuring response.
Every response reflects your expertise and careânot generic chatbot language.
Complaints, emergencies, booking changesârouted immediately with full context.
Your clients chose you because they trust your expertise, your relationships, your judgment. This agent doesn't replace any of that. It simply ensures that trust is never broken by silence.
Duty of care support
After-hours confidence
Reputational protection
Not a chatbot that makes you look cheap.
Not a system that removes the human touch.
A safety net that makes your service feel even more premium.
Safari trips aren't casual purchases. Anxiety is normal. Reassurance is essential.
Guests in New York, London, or Sydney expect answers when they're awake.
These aren't weekend getaways. Pre-trip anxiety is normal and reassurance matters.
Flights, transfers, lodges, activitiesâquestions are inevitable.
One unanswered message during a trip can become a negative review.
You can't staff 24/7 support, but you can deploy it.
We start with your approval on everything. Expand only as trust builds.
Configured for your destinations, policies, and brand voice.
You approve all responses before go-live. Nothing surprises you.
Sensitive issues route to your team instantly. You define what's sensitive.
Add channels and coverage as trust builds. Stop anytime if needed.
Protect your reputation and your clients' confidence.
Tour Operator Package
14-day pilot available. No long-term contracts.
Read our Trust & Safety commitments âA short demo using real guest scenariosâthe kind of questions your clients actually ask.